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Definitions
Criterion problem

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Criterion problem



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Austin and Villanova (1992) define "criterion" in "the criterion problem" as "a sample of performance (including behavior and outcomes), measured directly or indirectly, perceived to be of value to organizational constituencies for facilitating decisions about predictors or programs" (Austin & Villanova, 1992, p. 838).

The 'problem'
The "problem" aspect of the phrase refers to the dilemma of determining what outcome to measure when evaluating job performance. However, the idea could also be applied to other constructs where valid evaluation requires defining and agreeing on what is being evaluating and at what point in time.

In the 'real' world
In organizational life, the key watchout is to avoid assuming that relevant stakeholders share a common understanding of evaluative criteria. An outcome that is beneficial for the organization may be detrimental to the goals of a group or individual within the organization and vice versa. In addition, outcomes that seem desirable at first assessment may be associated with less desirable outcomes over time as the opportunity for the influence of intervening variables widens.

References
Austin, J, Villanova, P. (1992). The criterion problem: 1917-1992. Journal of Applied Psychology, 77, 836-874.

Read a practice exam essay in response to:

"Critically discuss attempts to conceptualise and measure job performance."

Exam essay practice answer
















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Copyright Jan Aylsworth 2014-2018
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