Definitions
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Change agent
All definitions
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"... a person who is responsible for initiating and maintaining a change effort" (Kendra & Taplin, 2004, p. 21).
Reference Kendra, K.A., & Taplin, L.J. (2004). Change agent competencies for information technology project managers. Consulting Psychology Journal: Practice and Research, 56, 20-34. Read a practice exam essay in response to the question:
"Drawing on relevant research and theory, evaluate the effectiveness of the change agent role during organizational change. What factors contribute to making change agents more or less effective?" Exam essay practice answer |
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