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Display rules

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    Display rules



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Display rules are "socially learned, often culturally different, rules about the management of expression, about who can show which emotion to whom and when they can do so" (Ekman, 2003, p. 4).

Ekman is credited with introducing the term "display rules" (Elfenbein, 2008), which he first described in 1969 with co-author Wallace V. Friesen in the journal Semiotica (Ekman, 2003). Also in Ekman (2003), he notes that a "less elaborate version" of the same idea can be found in a publication written by Kleinberg (1940), but "I did not know that at the time I wrote" about display rules (Ekman, 2003, p. 263).


Related terms
  • Burnout
  • Emotional labor
  • Feeling rules
  • Deep acting
  • Surface acting

References
Ekman, P, Friesen, W. V. (1969). The repertoire of non-verbal behavior. Semiotica. (Volume and page numbers could not be located).

Ekman, P. (2003). Emotions revealed: Recognizing faces and feelings to improve communication and emotional life. New York: Holt.

Elfenbein, H. (2008). Emotion in organizations: A review and theoretical integration. The Academy of Management Annals Vol. 1, 315-386. New York, NY: Taylor & Francis Group/Lawrence Erlbaum Associates.

Kleinberg. O. (1940). Social Psychology. New York: Holt.

Read a practice exam essay in response to the question:

"Define the concept of 'emotional labour' and outline any implications for well-being."

Exam essay practice answer
















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