Instruments for measuring:
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Job performance All definitions
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Cited in Borman and Motowidlo (1993)
A 16-item questionnaire that raters can use for evaluating organizational citizenship was developed by Smith, Organ and Near (1983). The instrument represents two factors: altruism and conscientiousness. References Borman, W.C. and Motowidlo, S.J. (1993) Expanding the criterion domain to include elements of contextual performance. In N. Schmitt, W.C Borman and Associates (eds.) Personnel Selection in Oganizations. San Francisco, Jossey-Bass Publishers. Smith, C.A., Organ, D.W., & Near, J.P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68, 663-653. Read a practice exam essay in response to:
"Critically discuss attempts to conceptualise and measure job performance." Exam essay practice answer |
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