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Training needs analysis
All definitions
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Needs analysis/assessment is the first phase of Arnold and Silvester's (2004) systematic training cycle.
For Goldstein and Ford (2002), the needs assessment/analysis is an intervention that "provides all of the critical input for both the design of the training environment and the evaluation of the actual training program." Its critical components include organizational analysis, task and KSA analysis, and person analysis" (Goldstein & Ford, 2002, p. 83). ("KSA stands for "knowledge, skills and abilities.") Goldstein and Ford (2002) state that the needs assessment should also reveal when training is not a solution to the issue that the organization seeks to address. References Arnold, J, Silvester, J, Patterson, F, Robertson, I.T., Cooper, C.L., Burnes, B. (2004). Work psychology: Understanding human behaviour in the workplace (4th ed. Harlow, UK: Pearson Education. Goldstein, I.L., Ford, J.K. (2002). Training in organizations (Fourth edition). Belmont, CA: Wadsworth, Cengage Learning. Read a practice exam essay in response to the question:
"Blanchard and Thacker (2007) wrote: 'Most problems identified by managers as requiring training actually do not require training.' Which of the available models of Training Needs Analysis offers trainers the best practical guidance for identifying both when training is, and when it is not, the correct solution for an identified gap between actual and desired performance? Justify your choice." Exam essay practice answer |
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